Job to be done

Reading the third capitol – Identify digital capabilities – of “Principle of WEB API Design” (https://www.amazon.com/Principles-Web-Design), i discovered the JTBD (Job to be done) It can be an alternative to the user story. This concept is formuled by C. Christensen (author of The Innovator’s dilemma). The job is about the desidered outcome and the job stories identify the jobs to be done for every product. If the user story has the form:

  • As a
  • I want
  • so that

the job story has the form:

  • When (the trigger event)
  • I want (the capability)
  • So can (the outcome)

For example:

  • When I find a product I want to buy
  • I want to add the product to my shopping cart
  • so I can include it in my order.

I like this approach; I feel it is more pragmatic than the user story.

You can find more information take a look to https://jtbd.info/ and download or buy the book from here https://jtbd.info/when-coffee-and-kale-compete-in-paperback-kindle-8d4c11a3d90f


share this post with friends

Picture of Nicola De filippo

Nicola De filippo

I'm a software engineer who adds to the passion for technologies the wisdom and the experience without losing the wonder for the world. I love to create new projects and to help people and teams to improve

Leave a comment

Your email address will not be published. Required fields are marked *

Who I am

I'm a software engineer who adds to the passion for technologies the wisdom and the experience without losing the wonder for the world. I love to create new projects and to help people and teams to improve.

Follow Me Here

Get The Latest Updates

Periodically receive my super contents on coding and programming

join the family;)

Recent Posts